Frequently asked questions

Browse the shop, add items to your cart, and check out. You'll need a free account so you can track your order and reorder easily.

No minimum — though delivery fees make larger baskets better value. Watch for the free-delivery promos on the homepage.

Yes — unpaid orders can be cancelled from your dashboard at any time. Once an order is paid and processing, contact support and we'll do our best.

Across 20 Lagos LGAs, organised into delivery zones (Island, Mainland, Lekki-Ajah and more). Your fee is shown at checkout before you pay.

Orders confirmed before 10am are typically delivered the same or next day, depending on your zone. You'll get email updates at every step.

Three ways, all in Naira: Paystack (card, bank, USSD), Flutterwave, or a manual bank transfer with proof-of-payment upload. Transfers are confirmed by our team within hours.

Yes. Payments are processed by Paystack and Flutterwave — licensed Nigerian payment providers. We never see or store your card details.

Apply on the 'Sell as a farmer' page with your details and a government ID. Our team verifies every farm (usually 1–2 business days) before products go live.

Farmers do. nFL adds a transparent delivery fee at checkout — there's no hidden markup on farm prices.

Sales are paid out to the bank account in your farm profile. Track your earnings on your farmer dashboard.

Take a photo within 24 hours and contact support with your order number. We'll refund or replace items that don't meet our freshness standard.